Job Description

The Lead Receptionist acts as first point of contact for incoming patients either by telephone or in person. This person will schedule patient appointments with medical professionals in a pleasant and business-like manner; prepare patient medical records/charts and billing forms, register patient data into the Clinic EMR, update insurance information and perform other front office duties as directed by the Director and Administrative Supervisor. The Lead Receptionist provides day to day supervision of reception team processes and responsibilities to obtain optimal workflow for the reception team and create a good patient experience.


High School/GED, Business College preferred. Three years of experience in a clinic setting providing reception and customer service.  References which indicate good attendance, performance and dependability. Able to operate multiline telephone, coper, fax and adding machine. Computer experience required, including Word, Excel, and health information systems.


Full time, 7:30am-6:00pm, 4- 10 hour shifts, $20.15-32.21/hr DOE


Medical, Dental and Vision, 414(h) plan Mandated Retirement Contribution, 414(h) Employer Mandated Pension Contributions part time & full time employees eligible after 6 months of service & 520 hours, Optional 457 (b) retirement contributions, Employer paid life insurance, Employer paid long term disability, EAP, PTO accrual (0.032695/hr) increasing after first year, Paid Sick Leave PSL accrual (0.025/hr worked Extended Illness Insurance accrual (0.031/hr) and Paid Holidays.