***IN HOUSE ONLY***

The Lead Receptionist acts as first point of contact for incoming patients either by telephone or in person. This person will schedule patient appointments with medical professionals in a pleasant and business-like manner; prepare patient medical records/charts and billing forms, register patient data into the Clinic EMR, update insurance information and perform other front office duties as directed by the Director and/or Manager. The Lead Receptionist provides day to day supervision of reception team processes and responsibilities to obtain optimal workflow for the reception team and create a good patient experience.

QUALIFICATIONS:  High School/GED, Business College preferred. Three years of experience in a clinic setting providing reception and customer service. References which indicate good attendance, performance and dependability. Able to operate a multiline telephone, copier, fax and adding machine. Computer experience required, including Word, Excel, and health information system, preferably Epic software.

Shift: Full time, Mon-Thurs, 10 hour shift 

SALARY: $21.07 - $33.67/hour DOE